What if i lose my clipper card

To load a Monthly Pass or cash, customers with Clipper cards Adult, Youth, Senior, Disabled can load their products immediately by going to:. Clipper also offers Autoload where your card is reloaded each month automatically. For more information, visit www.

It's the way the system was configured to work in conjunction with a negative balance limit. If you forget to tag off, the highest fare between all zones is charged and you must have this amount on the card as cash.

Although you have monthly pass on the card, you still must tag on and off once during the month. Based on the assumption that you will not tag off, the minimum cash value to go negative must be there. How many Monthly passes can I buy? You can buy only one Monthly Pass for a given month, no matter how you purchase it. Important note: These rules on Monthly passes are for specific zone combinations. You can mix Monthly passes in different zone combinations on the same card, for example, you might have one Zone 1 to 4 and three Zone 1 to 3 tickets on the same Clipper card.

Can I purchase Caltrain Day passes? You should purchase the paper pass from the station ticket machine. If you are just making a round-trip, it will be less expensive to use Clipper cash. What if I want to ride beyond the zones on my Monthly Pass? With a Monthly Pass, you need to purchase a paper Zone Upgrade ticket from the Caltrain station ticket machine.

How do I know that my tag was good? Otherwise, you may be held responsible for transferring your pass. Your Clipper Card will be mailed to you within 3 to 5 business days Graduate students and postdoctoral scholars In order to get a replacement Go Pass not eligible for SmartPass replacement : Obtain a new Clipper Card online or at participating retail locations. Request a replacement via our Go Pass replacement form. What can I do if my Clipper Card is lost or stolen?

Submit a Comment. Like What You Read. Join Reset San Francisco! First Name. If you lose your card and go straight to Embarcadero without calling in first, they won't do it for you on the spot.

You gotta call it in and wait for the report to make it into the central system which typically takes about 6 hours. I lost my Clipper over the weekend a couple months back so I started the process on a Sunday. The system said it would provide a reloaded card minus any use up to midnight that night. Thankfully the card wasn't used. Hopefully this time I don't lose the card You can't get a paper ticket refunded if you lose it?