When is ulta opening in braintree ma
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Draw inspiration and view all deals with one click. From now on, you can download Kupino app for free. It has been week since my truly horrible experience at this Ulta location. I have or better yet, had very long hair and specifically requested a trim consisting of only one inch. Throughout the haircut, it was apparent that the stylist cutting my hair was distracted by a conversation with her coworker.
Upon blow-dry, I immediately noticed that four plus inches were removed. I brought this to her attention; she abruptly stopped without stating as to why, walked away, and the coworker picked up where she left off. Confused as to what happened, I politely asked her to stop. The initial stylist returned with a manager and both stated only one inch was removed. The manager pointed to the floor and hesitated. I used the moment to acknowledge the four inch strands on the floor were long enough to curl.
The trim was comped, I had what was left salvaged elsewhere, and have been shopping for wigs ever since. Everytime I have come in and gotten my hair done they have been really friendly and helpful. I did a serious change and was really pleased with the results!
They found a color that worked for me and my skin tone! Would highly recommend! Went here for a blow out and makeup application. Horrible job on both. Go to Blo instead for a blow out. Never again will I go to this store in particular. Had placed an order online and after they sent it through UPS they couldnt locate it and never notified me so I had to go to the store.
Five minutes after trying to look for the same products at the store and unable to find them I had 3 employees follow me without offering help.
As I bent to get a NYX product that was on a lower section I hear the manager very loudly ask another employee if she had seen a woman wearing a white coat and a ponytail that looks hispanic because she couldnt understand why I had products in my hand and then put them on my shopping bag from the store and why would I be buying at the store.
The associate said that she had seen me and that the manager must be mistaken on her assumption because I was a frequent customer and I was always buying at the store. The manager said that she would find me and asked another associate to look for me, and she stood at the door. I get that there is a lot of ignorance in this world, but she made these comments very loudly in a store with customer that all turned around to look at me. Never again would I buy from this store. I called after I left and spoke with her and she said sorry I can give you a discount.
He was patient and personable and took the time to make sure I was happy with my purchase. He did not try to push any purchases on me which was nice, and did, after I requested, show me a great powder and bronzer that I am also very happy with.
Go see Jonathan. I am naturally blonde and left with darker hair than when I entered when I went for highlights to brighten up my hair. She also charged me for two erroneous treatments that I did not ask for and charged me more than the price I signed onto when booking the appointment online.
It was my first experience after moving to the area and I expected more from a chain salon that has set standards. They clearly will hire anyone with no talent or knowledge of hair at all. Completely horrified! I frequent this store a lot and have spent hundreds of dollars here since it has opened. Whenever I go to the right of the store where the high-end cosmetics are, it is always very clean and most of the time there are employees there to help you find what is right for you.
The past four times I have been to the store, over a two month period, it has been a disgusting mess. On all the occasions, more than half of the lip colors arent available, or are opened with make up smears all over the display.
I understand you cant stop everyone from opening up makeup and trying the colors - but it is such a mess that people who wouldnt normally open up make up before purchasing it do anyway. Last time I was trying to get through the mess of NYX, other college-aged girls in the aisle were talking about how disgusting the display was and left without buying anything. I have now started buying NYX online from a different store that is more expensive because its not worth my time or energy to go to Ulta to buy product from a display like that.
Moreover, the makeup brushes that are also on the drug-store side are a mess, all on the wrong shelves and with wrong prices associated to them.
I understand you get what you pay for, but I expect a store to value all customers equally. Havent tried the Salon here before so the review is just for the beauty department. Wow I sound like such a beauty addict. One notable experience was around January, when I tried to return an online order and it was several items that I realized I didnt need.
I was extremely displeased that I wasted my time stopping by and the fishy claim that they couldnt return anything I have to wonder if the corporate office imposes weird sales goals like other places in retail and online purchase returns unfortunately affect their total daily revenue so they want to turn away large customer returns?
All organizations All cities. Ulta Beauty. Visit the website. Friendly service. Pretty helpful too. Beti is the Best! Never disappointed with her cuts. So fun! Great staff, extremely helpful. Wonderful experience. Great customer service! Super friendly staff!! The employees were nice and pleasant. Super great staff!! My girlfriend loves it. Big selection and friendly staff. Love ulta. I love being able to buy all my products in one place. I stood there for about 10 minutes and then went over.
They looked at me like I was bothering them. Are You Kidding Me!!!! That is NOT customer service. They are amazing and know how to explain products and how to treat customers. It has an amazing amount of diverse products for all hair types.
A good selection of skin care and make up too. The salon in back looks good, I may have to give it a try. N number of cosmetics, for a fashion ladies it is day time to finalize the choice. I felt prices are better here compared to other stores. Went in to buy Angel perfume. The sales people were quite snooty and not friendly. Otherwise its clean, organized, expensive and theyll probably have the brand you are looking for.
I mean i didnt shop here accompanied my wife but almost went broke here so i guess my wife was happy so it made me happy to see her glad but a bit ify on my wallet lol but very nice people and great customer service and it was a nice chill environment there.
Very nice service. This store had the worst customer service as well as false advertisement. I am a hair stylist and I usually come to buy shampoos and conditioners and styling products.
Terrible staff! I started visiting the salon at this location in October. I was fortunate to have gotten Hind. The first few times she cut my hair. My hair is very thin and Hind was extremely helpful in suggesting product.
My hair is dyed black and I wanted to go softer with highlights, perhaps silver. Hind and I reviewed my options. She ended up giving me beautiful carmel highlights. I am beyond pleased. Over the next few months we will continue to work on the color. I have seen a few poor reviews regarding clients displeased with color.
A hairdresser is not a magician. A lot of people go with pictures etc and expect to walk out mirroring the picture. Every head of hair is different. I think this is a great salon and I hope more people give it a chance. Renee M. Plus they have a rewards program, the more customers spend the more they accumulate money to take off their future purchases.
I favor Ulta in Braintree over Sephora. Love this place. Cheaper than sephora and some of the items are the same price or even cheaper than drugstore products with wayy better quality.
Ulta brand is affordable and the quality is comparable to high end cosmetics. I will not return to this place ever again. When you walk in no one greets you or makes you feel welcomed. I make eye contact and some of the workers just look at you. Its kinda annoying to go into this Ulta at this location but its the closest one to me. Unfortunately, this location is horrible in terms of customer service. I have spoken with management regarding their poor customer Service skills sbut they have failed to improve.
Of course this tells you I spend a lot of time in Ulta. The two best Ultas are the one in Dorchester and the one in Westwood. Those are my girls, as they are absolutely helpful. They have positive attitudes and they greet you upon entry into the store. It has been week since my truly horrible experience at this Ulta location. I have or better yet, had very long hair and specifically requested a trim consisting of only one inch.
Throughout the haircut, it was apparent that the stylist cutting my hair was distracted by a conversation with her coworker. Upon blow-dry, I immediately noticed that four plus inches were removed. I brought this to her attention; she abruptly stopped without stating as to why, walked away, and the coworker picked up where she left off. Confused as to what happened, I politely asked her to stop.
The initial stylist returned with a manager and both stated only one inch was removed. The manager pointed to the floor and hesitated. I used the moment to acknowledge the four inch strands on the floor were long enough to curl. The trim was comped, I had what was left salvaged elsewhere, and have been shopping for wigs ever since. Everytime I have come in and gotten my hair done they have been really friendly and helpful. I did a serious change and was really pleased with the results!
They found a color that worked for me and my skin tone! Would highly recommend! Went here for a blow out and makeup application. Horrible job on both. Go to Blo instead for a blow out. Never again will I go to this store in particular.
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